1. About Us
  2. PPE
  3. Delivery Information
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About Us

This web site is owned and operated by Internet Workwear Ltd a family owned business, who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Internet Workwear Ltd
150 South Denes Road
Great Yarmouth
Norfolk
NR29 3NF
Phone :01493-843003
Fax : 01493-855107
Email sales@internet-workwear.co.uk
VAT No 754-6952-63
VAT Number 794 6952 63


Company number: 4933676

Shop opening Hours

Monday to Thursday 09:00 to 17:00
Friday 09:00 to 16:00
Saturday & Sunday Closed all Day

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

All goods are sent by Royal Mail tracked delivery, Orders received before mid-day are dispatched the same day if in stock, you will be informed by email or phone if items are out of stock and expected delivery date

Goods not collected after 5 days or which have incorrect address details, will be returned to Internet Workwear Ltd and we are charged £8.00 for this privilage, this charge will be applied to your account plus any further delivery charges


Orders over £150 excluding VAT are free of delivery charges UK Mainland only

Delivery Schedule

Goods are normally dispatched within 1-2 working days of date of order, Goods are sent by Royal Mail tracked service
DELIVERY IS A STANDARD RATE OF £3.95+vat 48 hour or £5.95+vat for a 24 hour service for all UK orders and Free on orders over £150.00.
Deliveries to Eire are charged at £13.50
Delivery time are from when we dispatch the goods so normally please allow up to 24 hours for the goods to be dispatched
Some special order and embroidered goods can take extra time to process, for present timescale please contact sales on 01493-843003

ALL Embroidered goods are non-retunable as they are altered especially for you and have no commercial value to any other person or company

All orders are dispatched by Royal Mail signed for service using a next working day delivery.

A email is sent to each customer upon dispatch, telling the delivery method, expected delivery date and if applicable the consignment number.

Internet Workwear Ltd cannot accept any responsibility for any discrepancies or non-deliveries that do not comply complying with the following: -

Customers must inform Internet Workwear Ltd of any discrepancies or non-deliveries within 7 days of the goods being dispatched to tel no 01493-843003 and confirmed by email to sales@internet-workwear.co.uk.




Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01493-843003 (International +44 01493-843003) or fax us on 01493-855107 or write to us at 150 South Denes Road Great Yarmouth Norfolk NR30 3PG United Kingdom

Privacy Policy

Internet Workwear Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Returns policy
If any garments are not required for any reason we will be happy to refund their value provided that; (a) they are returned to us carriage paid, unused (other than for the purpose of trying on the garment), within 14 days of delivery; (b) our invoice relating to the relevant goods has been paid by the due date; and (c) a written note is enclosed quoting the invoice number and stating the reason for the garments being returned. Embroidered good cannot be returned unless faulty

All returns should be made to

Internet Workwear Ltd
150 South Denes Road
Great Yarmouth
Norfolk
NR30 3PG

If you have ordered the wrong item size or colour etc please return the unwanted item for a refund and re-order the new items as a new order

Initial shipping charges will not be reimbursed if goods are returned for any reason apart from faulty goods

Returned goods must be in there original packaging with all labels still on the garment.

Customers are responsible for the return postage costs of goods not wanted for any reason apart from faulty goods,

Please make sure you send the items back with a recorded delivery service, otherwise we can not be held responsible for lost goods

ALL Embroidered goods are non-retunable as they are altered especially for you and have no commercial value to any other person or company


Business Customers

Returns are not generally accepted but exceptions may be made at the discretion of Internet Workwear Ltd who should be contacted within 2 days of receipt of the goods

A re-stocking fee of 20% will be charged where business customers return items that have been agreed with Internet Workwear Ltd

ALL Embroidered goods are non-retunable as they are altered especially for you and have no commercial value to any other person or company


Force majeure
Where we are unable to perform due to any circumstances beyond our control we may suspend performance while those circumstances subsist and any agreed date or period for delivery shall be regarded as extended accordingly. If any period of suspension of deliveries lasts for more than three months, either party may cancel the contract by written notice without penalty.

Insolvency
If (a) you make any voluntary arrangement with your creditors or become bankrupt or become subject to an administration order, or go into liquidation; (b) you cease, or threaten to cease, to carry on business; or (c) Internet Workwear Ltd reasonably believes that any of the above events is about to occur and notifies you accordingly; then you shall cease at once to use any goods not then paid for and shall on demand return any of them remaining in your possession.

On making such a demand, we are entitled, without incurring any liability to you, to enter your premises and remove and repossess such of our goods as are to be found there, and also to cancel any contract with you.

Risk & ownership
The risk in the goods passes to you when the goods are delivered to the delivery address. Ownership of the goods remains with Internet Workwear Ltd until payment has been received in full for the goods and any other garments for which payment is also due

Remittance Terms


If you have paid by Paypal or by Credit / Debit card
Many thanks we have recieved your payment this invoice is just for your records.

The below information is for our customers with a credit account with us.

All account customers are expected to make payment by 30 days from date of invoice.to the below details

NOTICE OF ASSIGNMENT

The amount due under this invoice is assigned to and Must be paid to:

BIBBY FACTORS NORTHEAST LIMITED

5A Tower House, St Catherine's Court,

Sunderland Enterprise Park, Sunderland,

SR3 3XJ Only they can give valid discharge

Barclays Bank Plc, 48b-50 Lord Street, Liverpool

Sort code 20-51-01 Account Number 30530573
http://www.sellerdeck.com/

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