 | Terms And Conditions |  |
About Us Internet Workwear Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales [at] internet-workwear [dot] co [dot] uk.
Our Contact details:
Internet Workwear Ltd
27 Battery Road Great Yarmouth Norfolk NR30 3NN United Kingdom
Phone: 01493-843003
Fax:
Email: sales [at] internet-workwear [dot] co [dot] uk
VAT 794 6952 63
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Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. When you enter your credit card details we obtain pre authorisation against your card, when we dispatch your order we then make the charge against your credit card
We accept all credit and debit cards except American Express. |
Shipping And Handling All goods are sent by next working day delivery, Orders received before mid-day are dispatched the same day if in stock, you will be informed by email or phone if items are out of stock and expected delivery date
Goods not collected after 5 days or which have incorrect address details, will be returned to Internet Workwear Ltd and we are charged £8.00 for this privilage, this charge will be applied to your account plus any further delivery charges
Next day delivery applies only to Mainland UK, Other UK area's are charged at £12.00 first item + £1.00 per additional items, other area's go by First Class Mail
Orders over £150 excluding VAT are free of delivery charges UK Mainland only |
Delivery Schedule We will normally send your order to you in <1-2> business days with some items not in stock taking 2-3 days. Items out of stock will be placed on back order and the customer informed by email
All orders are dispatched by either Royal Mail or City-Link to UK Mainland addresses only, using a next working day delivery.
A email is sent to each customer upon dispatch, telling the delivery method, expected delivery date and if applicable the consignment number. City-link customers must be available to sign for the goods or they will be returned to us by city-link at additional cost
Internet Workwear Ltd cannot accept any responsibility for any discrepancies or non-deliveries that do not comply complying with the following: -
Customers must inform Internet Workwear Ltd of any discrepancies or non-deliveries within 7 days of the goods being dispatched to tel no 01493-843003 and confirmed by email to sales@internet-workwear.co.uk.
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| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach the Protex bank computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us on sales [at] internet-workwear [dot] co [dot] uk, alternatively, you can call on 01493-843003 (International +44 01493-843003) or fax us on or write to us at 27 Battery Road Great Yarmouth Norfolk NR30 3NN United Kingdom |
Privacy Policy Internet Workwear Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Returns will only be accepted up to a maximum of 14 days from the day after the goods were dispatched to you.
Any item returned after the above period will be subject to a restocking charge of 15% of the items invoice value
For items that are ordered in the wrong size then they will be exchanged at no cost for a simular priced item, but postage at for the second postage will be charged to you for the re-delivery
Initial shipping charges will not be re-imbersed if goods are returned for any reason apart from faulty goods
Returned goods must be in there original packaging with all labels still on the garment.
Returned goods must be returned with either your packing list or a copy of your invoice stating what you would like us to do with your order and if applicable new style codes and sizes.
Please make sure you send the items back with a recorded delivery service, otherwise we can not be held responsible for lost goods
Business to Business customers are not covered by the EU Distant Selling Directive and returns are at the discression of Internet Workwear Ltd who should be contacted prior to dispatch
A re-stocking fee of 15% will be charged where business customers return items without contacting us first by email to james@internet-workwer.co.uk stating your order number and the garments to be returned.
Please note that once goods are Embroidered they cannot be exchanged |
| Remittance Terms All account customers are expected to make payment by 30 days from date of invoice. |
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